Validation of an evaluation methodology for the performance of health professionals, Honduras, 2023

Abstract

The article presents the validation of a methodology for evaluating the performance of healthcare professionals in centers in Honduras, using the Delphi method to achieve consensus among healthcare management experts. The proposed methodology integrates a multidimensional assessment that encompasses technical, interpersonal, ethical, and teamwork competencies. The study was conducted in two Delphi rounds, achieving full consensus in the second round, ensuring the applicability of the evaluation criteria. Compared to previous research, this approach stands out for its more inclusive vision, evaluating both clinical and administrative staff, thereby strengthening the comprehensiveness of the healthcare team. The methodology not only identifies areas for improvement in performance but also allows for the design of continuous training programs aligned with the identified needs. Among the key results, the relevance of this tool in human resources management and improving the quality of care in the healthcare sector is highlighted. However, limitations such as the size of the expert group and the need to adapt the methodology to other contexts are noted. It is concluded that this methodology offers a robust and adaptable approach, with the potential to be applied internationally with the appropriate modifications.